RETURNS will only be accepted within 30 days from the original invoice date.
- All merchandise that is returned must have had prior authorization for the return to be accepted.
- All non-defective merchandise returned for credit must be unused and in the original packaging.
- All returned items are subject to a 20% restocking fee plus the return shipping charges.
- Credits are issued upon return and pending inspection of the item. Please allow up to 4 weeks
to receive your credit or refund
RMA REQUEST - 2-3 Business Days
- Merchandise Transit - Up to 7 Business
- Merchandise Inspection - Up to 7 Business
- Credit Processed - Up to 7 Business
HOW TO CANCEL AN ORDER: Depend on its status.
- Open order: Please send your cancellation request by email to firstname.lastname@example.org
- Shipped order: You can refuse the shipment when it arrives at your location or you can accept and
initiate a return authorization through our returns department.
any shipping fees associated with the return.
Please note that we cannot accept returns on all special orders or all closeout items.